Dental care in your phone: A cross-platform app for remote dental consultations

CIGen partnered with a Sweden-based healthcare client to develop a mobile app that simplifies remote dental consultations through chatbot and video calls.

The app provides a convenient, accessible solution for users to get professional dental advice without commuting to a clinic. By integrating a payment system, the app supports one-time consultations, subscriptions, and promo codes, streamlining the entire process.

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Tech stack

.NET Core

Azure Notification Hub

Xamarin Forms

REST API

Git

Mondido Payments

SQLite

Google Analytics API

Facebook API

About
our client

Location

Sweden

Industry

HealthTech

Timeline

2021

Our client is a healthcare provider in Sweden seeking to revolutionize the way dental care is delivered. Their goal was to create an accessible app for remote dental consultations, allowing patients to receive qualified advice and book appointments through a seamless digital platform

The challenge

The client needed a cross-platform mobile app to support iOS and Android users that could automate the initial consultation process and provide high-quality video calls for remote dental appointments.

Additionally, the app required a secure, versatile payment system that could accommodate local banks and payment methods like VISA, Mastercard, PayPal, and Swish.

Collaboration goal

To develop a cross-platform mobile app for dental consultations that supports chatbot-based initial consultations, high-quality video calls, and payments.

Services we delivered

Mobile App development

Software engineering

Data analytics

Cloud consultancy

DevOps

Team composition

CIGen filled the talent and knowledge gap in weeks where the company would have needed months to do so. The line-up included:

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The result

Streamlining remote dental care with chatbot and video call integration

CIGen successfully developed a cross-platform mobile app using Xamarin.Forms, allowing users to schedule dental consultations, describe their symptoms via chatbot, and attend remote appointments via high-quality video calls.

The app includes a built-in payment system that supports various payment methods and provides flexible subscription options.

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Cross-platform development: Developed using Xamarin.Forms for iOS and Android, speeding up development and reducing costs.

Automated consultations: Integrated a rule-based chatbot to assist with initial consultations, gathering user information before video appointments.

High-quality video calls: Implemented Liveswitch API to provide high-quality video calls, ensuring a smooth remote consultation experience.

Versatile payment system: Integrated Mondido Payments to support multiple payment methods, including local banks, credit cards, and PayPal.

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Client about our cooperation

The features

Chatbot-assisted consultation A custom chatbot collects user complaints, suggests potential issues, and schedules remote appointments.

Video call integration Liveswitch API enables high-quality video calls, allowing dentists to conduct thorough remote examinations.

Payment flexibility Integrated Mondido Payments supports one-time consultations, pre-paid subscriptions, and various payment methods, including local and regional options.

Conversation history Users can view their consultation history, including recommendations and previous conversations with their dentist.

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