Revolutionizing food marketplace: Multi-tenant platform for food producers and consumers

CIGen collaborated with an innovative e-commerce client to transform the food supply chain by developing a multi-tenant platform for food producers and consumers. Leveraging Azure services, Angular, CosmosDB, Umbraco, and .NET technologies, the project streamlined communication, enhanced supplier product updates, and improved the consumer search experience.

This strategic partnership resulted in a seamless, efficient, and scalable solution that supports local farming communities, promotes sustainability, and provides customers with fresh, competitively priced produce.

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Tech stack

Azure
Angular
CosmoDB
.NET
Umbraco
Klarna

About
our client

Location
Sweden
Industry
eCommerce
Timeline
2023
4.7
Trustpilot score
115+
Food providers
15 000
Unique visitors

Our e-commerce client bridges the gap between customers and local farmers and food artisans, creating a direct marketplace that eliminates costly intermediaries. This innovative approach ensures access to fresh, everyday vegetables at highly competitive prices, while also significantly bolstering support for local farming communities.

Through their commitment to sustainability and community engagement, they are redefining the food supply chain, making it more transparent, efficient, and supportive of local economies.

The challenge

Alongside our client, we embarked on a mission to develop a comprehensive eCommerce solution aimed at streamlining communication, simplifying product updates for suppliers, and enhancing the search experience for consumers.

The focus was on creating a unified platform that connects food producers and consumers through an integrated content management system, payment gateway, and delivery system.

Collaboration goal

To develop a multi-tenant platform for a food e-commerce project with a payment gateway and a delivery module

Services we delivered

DevOps
Web development

Team composition

CIGen filled the talent and knowledge gap in weeks where the company would have needed months to do so. The line-up included:

Backend Engineers
Frontend Engineer
Project Manager

The result

CIGen crafted a cutting-edge platform from scratch using Azure services, tailored for the dynamic needs of the food marketplace. This platform stands out for its seamless integration with third-party tools and streamlined order management, significantly reducing processing times and boosting operational efficiency.

It offers advanced features like customizable reports and dashboards, allowing businesses to make informed, data-driven decisions for increased profitability. Suppliers gain from instant access to operational insights, accelerating issue resolution and enhancing productivity while minimizing waste.

  • Achieved seamless integration with third-party tools, enhancing overall functionality.
  • Streamlined order management, reducing processing times.
  • Offered advanced features like customizable reports and dashboards, enabling data-driven decision-making.
  • Provided suppliers with instant access to operational insights, accelerating issue resolution and enhancing productivity.
  • Minimized waste through efficient operational practices.
  • Enabled a 22% growth rate in customer acquisition and a 40% reduction in response times.
  • Client about our cooperation

    The features

    • Multitenant E-commerce platform We developed an advanced e-commerce platform with a cutting-edge multitenant architecture, empowering store owners to maximize the benefits of shared software and resources. We used the Azure Service Bus to create a scalable and reliable messaging platform, facilitating communication between the platform's various components. This ensured seamless data exchange between the platform's microservices.  
    • Retail back office Integration of a comprehensive back office solution transforms essential business operations into a cohesive and efficient system. By consolidating payment processing, delivery management, inventory control, reporting, fast search capabilities, price book management, and supply chain management into a single platform, we streamline processes and enhance operational effectiveness.  
    • Departments module Created to centralize and organize departmental information, this module plays a crucial role in hierarchical data management and internal communications.
    • Adaptable CMS Our team has developed a customizable CMS by merging the strengths of Umbraco and Shopify. This powerful integration enables suppliers to quickly establish online stores, create and modify product pages, incorporate promotional banners, and manage product listings with ease. By providing this adaptable CMS, we empower suppliers to enhance their online presence and deliver exceptional customer experiences.  
    • Producer's portal It enables immediate interactions and transactions between customers and suppliers, resulting in streamlined operations. Suppliers benefit from faster access to reports, seamless communication with customers, and efficient onboarding of new clients. With this solution, businesses have experienced a 40% reduction in response times and a 22% growth rate in customer acquisition.
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